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54    BANK MUAMALAT MALAYSIA BERHAD


          RETAIL BANKING









                  Home Financing


                Awarded the "Best             significantly boosting first-time homebuyer interest. A pivotal role was also
                Performance Award"            played  by  the  Ministry  of  Housing  and  Local  Government's  Skim  Jaminan
                by SJKP with total            Kredit Perumahan (SJKP), which guarantees financing up to RM500,000 for
                outstanding at                first-time homebuyers from low- to middle-income  groups or those without
                RM3.01 billion                fixed incomes. Bank Muamalat's consistent participation in the SJKP earned
                                              it the "Best Performance Award" for three consecutive years (2022, 2023, 2024),
                Financing Assets:             solidifying its position as a preferred provider.
                RM12.22 billion               House financing remained central to the Bank’s portfolio, comprising 98.8%
                (26.38%)                      (RM3.22 billion) of the total approved amount in FY2024, with shophouse
                                              financing accounting for the remaining 1.2% (RM40.6 million). Strategies to
                Financing Income:             accelerate property financing growth focused on the mass market segment
                RM499.20 million              (residential properties priced between RM100,000 and RM500,000) and
                (28.21%)                      comprehensive mortgage solutions, including debt consolidation via the SMART
                                              Home  Refinancing  Package.  This  segment  represented  47.02%  the  Bank’s  total
                                              approved residential property financing. The Bank also adopted a property
                Total Disbursements:          segmentation approach by state and regional demographics, differentiating
                RM2.98 billion                between landed and non-landed properties, and targeting high-growth areas
                (27.39%)                      such as Klang Valley, Johor Bahru, Melaka, Penang, Kota Kinabalu, and Kuching.

                Total New Approval:           Significant new developments in FY2024 further supported these strategies.
                                              These included the introduction  of a new risk-based pricing model to better
                RM2.87 billion                manage asset quality and funding costs, along with enhancements and revisions
                (13.02%)
                                              to  credit  underwriting  standards  for  selected  high-risk  customer  segments  and
                                              non-fixed income groups. Additionally, a Step-up Instalment Plan was introduced
                Net Impairment:               for the SJKP package, specifically tailored to customers’ monthly income. These
                1.16%                         concerted efforts resulted in total outstanding  property financing increasing to
                (FY2023: 1.18%)               RM12.33 billion for FY2024, marking commendable five-year growth, and property
                                              financing income surpassed the RM500 million benchmark.

          In FY2024, Bank Muamalat's property
          financing segment achieved substantial   Moving into 2025, Bank Muamalat’s property financing strategy will be led by its
          growth  and  industry  recognition,  flagship “SMART Mortgage” brand, emphasising customer-centricity and
          reflecting  a  resilient  and  stable  comprehensive solutions for both primary and secondary mortgage markets.
          Malaysian  property  market.  Brisk  To maintain its SJKP leadership, aggressive promotional efforts via social media
          housing demand, driven by new       and financial talks are planned. Furthermore, Bank Muamalat aims to expand its
          developments and sustained investor   sustainable financing market share through “SMART Eco Green” by collaborating
          confidence, was further stimulated by   with solar  vendors and green developers.  A focused  approach will also  target
          government initiatives. These included   high-yield and in-demand products, specifically  SMART Mortgage Solution,
          a 100% stamp duty exemption for     SMART Mortgage Flexi, and SMART Mortgage EEP/M1.
          specific residential properties and an
          increased 75% exemption (from 50%)
          for  properties  priced  between
          RM500,000   and    RM1    million,
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