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Toxic Emissions & Waste

Each scheduled waste store submits this report on a monthly Responsible Effluent Management
Structured Non-Conformance Report (NCR) Management basis, covering key elements to ensure compliance with the
A clear process ensures all non-conformances are reported promptly through eHSE-NCR Department of Environment’s requirements. The report is In mitigating legal and operational risks and ensuring that
system (an online HSE digital online platform designed specifically for raising, tracking, prepared and submitted by a Certified Environmental effluents meet quality standards to protect public health and
and monitoring NCRs). Dedicated personnel are responsible for logging and tracking
each reported issue. Professional in Scheduled Waste Management (CEPSWaM) to the environment, we have developed the Industrial Effluent
the HSE Corporate team, and its submission is mandatory. Treatment System (IETS) Management Guideline.
Root Cause Identification Industrial effluent treatment systems are fundamental in
Investigations thoroughly explore the root causes of non-conformances, enabling targeted managing wastewater generated by TNB to safeguard the
corrective and preventive actions to prevent recurrence. Each nonconformance will be environment and ensure compliance with regulatory
assigned to a dedicated person in charge, who is responsible for implementing the
necessary corrective and preventive measures. All actions must be completed within the requirements. These systems encompass various stages and
committed timeframe and will be monitored through the eHSE-NCR system. processes designed to remove contaminants from the effluent
before its safe discharge into the environment.
All identified areas for improvement are promptly raised as
Nonconformance Reports (NCR) and systematically logged in By strengthening this programme, TNB remains committed
the eHSE-NCR system, an online platform designed We have successfully reduced the amount of hazardous waste to responsible waste management, environmental protection,
specifically for raising, tracking, and monitoring NCRs. Each generated by 3.67% in 2024 (895,038 MT) compared to the and achieving our long-term sustainability goals. The
NCR will be assigned to a dedicated person-in-charge (PIC), previous year (929,123 MT). Of this hazardous waste, 55.58% programme plays a key role in ensuring our operations are
responsible for implementing the necessary corrective and (497,452 MT) was recycled. conducted in an environmentally responsible manner.
preventive actions. Once the root cause is identified, both
corrective and preventive measures will be executed within Revision History:
the committed timeframe. This comprehensive system 30 March 2025: Added data on hazardous waste generated and recycled in 2024,
enhances accountability, enables timely resolutions, and and added details on Effluent Management.
promotes continuous improvement in our waste management
practices.

Complementing TNB’s Hazardous Waste Management

Since 2022, the Self Visual Report (SVR) has been implemented
across all divisions, departments, and subsidiaries. SVR is a
self-reporting visual report that consists of 24 elements, such
as hazardous waste inventory records, competency records,
labeling conditions, and overall pictorial assessments of store
and waste conditions.

Carbon Management Water Management Biodiversity & Land Use Opportunities in RE Toxic Emissions & Waste
Human Capital Development Health & Safety Labour Rights Supply Chain Management Community Relations Corporate Governance