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ANNUAL REPORT 2024 1 2 3 4 5 Sustainability Statement 6 7 8 95

3. Supporting Small Businesses and Inclusive Growth This shift from financing-centric offerings to holistic
financial partnerships resulted in strong business
• Financial Assistance to Micro and Small Enterprises: performance:
The Bank extended crucial financial support to small
businesses, contributing to economic stimulation and • Commercial financing recorded a 14.6 percent growth
entrepreneurship growth within local communities. • SME financing achieved a 10.4 percent increase
• Inclusive Product and Service Offerings: Bank Muamalat remained resilient and successfully
Products and services were tailored to serve a broad harnessed opportunities to serve its customers and grow
range of customers, including B40 households, asnaf, its business. Our achievements in FY2024 include:
gig workers, professionals, and affluent individuals–
reflecting the Bank’s continued commitment to Economic Value Generated: RM2,148.11 million
inclusivity and accessibility. (refers to the revenues and income generated by the bank)
Economic Value Distributed: RM1,814.73 million
4. SME and Commercial Banking Growth (refers to operating costs, employee wages and payments to
providers of capital)
Through strategic collaboration with Syarikat Jaminan
Pembiayaan Perniagaan Berhad (SJPP) and Credit Economic Value Retained: RM333.38 million
Guarantee Corporation (CGC), the Bank expanded (refers to Economic Value generated minus economic value
financing access to SMEs via structured programmes distributed)
that cater to general working capital needs. The
Commercial Banking division, on the other hand,
provided bespoke and comprehensive financial
solutions, encompassing:
• Business financing
• Deposit and payment solutions
• Leasing services