Page 32 - AirSelangor_Sustainability_Report_2021

Our Priority Our Contribution (2021)
SDGs & SPIs that
support them
• Supplied treated water to 280 consumers in two Orang Asli villages in Bukit Lagong, Gombak and Bukit
Kechil, Kuala Langat.
• Achieved 100% compliance to the Ministry of Health (“MOH”) Quality Assurance Programme (“QAP”) with
zero violations for E. Coli and zero simultaneous violations incidents for E. Coli & free residual chlorine.
• Achieved 99.80% compliance with the MOH Drinking Water Quality Standards (“DWQS”).
SPI 1, 2, 3, 4, 7
• Actively monitored raw water quality at all intake sources through a team of technical experts who will
notify the relevant authorities if pollution is detected.
• Joint venture with IWK to embark on water reclamation initiatives. The maiden water reclamation plant in
Setia Alam is currently able to supply up to 4.0 million litres per day (“MLD”) of reclaimed water.
• Working towards a zero effluent discharge operating model for all WTPs to minimise the impact on the
environment.
• Committed to reducing water loss in its operations and has successfully reduced this to 27.93% in 2021
from 28.53% in 2020.
• Actively promote water conservation through various educational and awareness programmes in
partnership with educational institutions and state assemblymen (“ADUN”). This includes distributing
free water thimbles and promoting the Air Selangor Water Handbook to help consumers reduce water use.
• Published the ‘Water Handbook – Sustainable Consumption and Conservation for Individuals and
Organisations’, to introduce ways to use water sustainably.
• Conducted four River Care programmes in collaboration with FoRM.

• Employed more than 5,000 skilled employees and provided them with competitive remuneration and
benefits.
• Identifying ways to improve diversity at the workplace and creating equitable opportunities for growth,
welfare, and well-being. In 2021, our employee turnover rate was at 6.44%.
• Promoted the importance of road safety, especially to its meter readers who are always on the road, by
SPI 1, 2, 3, 6
organising programmes to prevent road accidents such as Health, Safety and Environment (“HSE”) Stand
Down and distribution of motorcycle high visibility vests.
• No direct hiring of migrant labour. All suppliers and vendors are also required to adhere to appropriate
health and safety standards in managing their employees/workforce as stipulated in their contracts.