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378   BANK MUAMALAT MALAYSIA BERHAD


          BASEL II
          PILLAR 3 DISCLOSURE






          4.0  CREDIT RISK (GENERAL DISCLOSURE) (CONT’D)

              Credit Risk Management Approach
              Credit risk is inherent in all credit-related activities such as in the granting of financing facilities and participation in
              treasury and investment banking activities.
              Credit risk exposures are controlled and managed at every stage of the credit process through various methods and
              techniques. At the point of origination, the credit exposure is assessed with well-defined financing granting criteria,
              which include the identification of a clear and adequate source of payment or income generation from the customer,
              structuring of an effective financing package and incorporation of appropriate risk mitigants.
              The Bank’s credit-origination and granting activities are segregated by business lines based on customer types/business
              segments. Specifically, these are Business Banking for corporate, commercial and retail SME customers, Consumer Banking
              for retail/individual customers and Investment Banking for syndications and capital market instruments. These departments
              are responsible for marketing, developing and managing the Bank’s financing and investment assets as well as ensuring
              the quality and timely delivery of its products and services.
              The Bank has an established structure to facilitate the credit approval process which defines the appropriate level of
              approving authority and limits. These approving authority and limits are duly sanctioned by the Board and are subject to
              periodic reviews to assess its effectiveness as well as compliance. To enhance the risk identification process, the financing
              proposals by the origination departments are subjected to independent credit reviews and risk assessments by the relevant
              credit assessment departments prior to submission to the approving authority for decision.
              Credit portfolios are managed and monitored against stipulated portfolio exposure limits with the objective to avoid
              credit concentration and excessive build-up of exposures and to preserve the credit portfolios’ quality through timely and
              appropriate corrective actions.

              The Credit Risk report is produced and deliberated at the management and board level committees on a monthly basis
              to monitor the overall exposures and limits. Risk Profiling Analysis on selected asset portfolios is conducted on a regular basis
              to analyze the asset quality for possible deterioration or concentration build-up and potential weaknesses or threats arising
              from internal and external factors.
              Stress Test on credit exposures is used as a tool to identify possible events or future changes in the financial and economic
              conditions that could have an unfavorable impact on the Bank’s exposures. It is also used to assess the Bank’s ability to
              withstand such changes in relation to the capacity of capital and earnings to absorb potentially significant losses.
              The monitoring and recovery of delinquent and problematic financing accounts are undertaken by two departments; namely
              the Consumer Financing Supervision and Recovery Department (“CFSRD”) and the Business Financing Supervision and
              Recovery Department (“BFSRD”). Within the BFSRD, the Early Care and Remedial Management units have been tasked
              to monitor and  undertake pre-emptive  measures  on business financing  with early  warning signs to  prevent further
              deterioration and/or initiate rehabilitation actions such as rescheduling and restructuring of the affected accounts.
              Classification and loss provisioning of the Bank’s impaired financing and investment assets is performed upon determination
              of impairment evidence and by categorization into individual and collective assessment. The process and approach is
              defined in the GCRP and other related policies and SOPs as prescribed under the MFRS 9 and BNM guidelines.
              The Bank implemented credit risk rating approaches for its business and consumer financing portfolios i.e. application
              and behavioral scorecards. The credit scorecards using statistical and heuristic-based methodologies were developed and
              applied to assess the customers’ risk levels and work as a tool to assist in the Bank’s credit decision. The credit risk ratings
              are also used in portfolio monitoring and limit setting and in building a more robust estimation of credit losses in the future
              as required by regulatory requirements.
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