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Supply Chain Management
P&SC GRIEVANCE PROCEDURE:
TOGETHER, WE SHAPE A RESPONSIBLE SUPPLY
CHAIN WITH VENDORS
P&SC Grievance Framework Overview
At Tenaga Nasional Berhad (TNB), integrity and accountability are the
fundamental values of our operations and partnerships. Our vendors play a crucial
role in upholding these values, and we are committed to maintaining the highest
ethical standards across our supply chain. In line with this commitment, we have
implemented the Procurement and Supply Chain (P&SC) Grievance Procedure,
which is in accordance with our Sustainable Procurement Code of Conduct,
Labour Rights Policy, and Code of Business Ethics.
This procedure establishes a formal channel for employees, stakeholders, and the
public to report grievances related to unethical vendor conduct and supply chain
practices, including, but not limited to bribery, corruption, fraud, unfair labour
practices, harassment, discrimination, health, safety and environmental concerns.
To facilitate reporting and demonstrate openness, information about the grievance
channel is publicly available on our website.
The P&SC Grievance Procedure outlines a structured and efficient process for
addressing these grievances, ensuring accountability, and fostering continuous
improvement-thereby reinforcing our core values in every interaction.
Carbon Management Water Management Biodiversity & Land Use Opportunities in RE Toxic Emissions & Waste
Human Capital Development Health & Safety Labour Rights Supply Chain Management Community Relations Corporate Governance

