Page 8 - MMC NEWSLETTER_JULSEP

8 MMC PORTS’ NEWSLETTER

GALVANISING EFFICIENCY:

PRODUCTIVITY IN THE WORKPLACE

SETTING THE STANDARD

All MMC Ports affiliated companies are proactively ensuring
high levels on all fronts through measured KPIs and evaluations,
establishing a culture of accountability and continuous
improvement in achieving its ambitions.

NORTHPORT
Northport measures two separate KPI categories for the port
as a whole and for individual employees respectively. For
the performance, KPIs are evaluated on the four quantifiable
indicators including financial (revenue, EBITDA, dividend
and budgeting), customer (throughput targets, stakeholder
communication, and satisfaction), internal process (safety,
compliance, and Move-per-hour productivity) and learning
and growth (training, talent and expertise development), all
of which provide a clear, comprehensive measurement of
the leadership team’s impact on the organisation.
Meanwhile, employees are evaluated and gauged against
their targets using the PEP. The core performance, which
encompasses measurable shared, departmental, and
individual targets in alignment with their responsibilities,
will account for 70% of the employee’s total KPI score.
Additionally, to ensure individual competency and attitude
growth, the remaining 30% of each employee’s total KPI
score will be graded on 6 subjective competencies, namely
Drive For Excellence, Problem Solving, Communication,
Teamwork & Collaboration, Stakeholder Management, and
Job Knowledge.

PTP

PTP leverages four-pillar objectives and a scorecard
framework to measure its operational performance
throughout the year. These pillars include Customer &
Business Growth (related to expansion and volume), Financial
Sustainability (related to financial stability and profitability),
Operational Excellence (prioritises operational efficiency
and asset performance) and Sustainable Development
(related to safety culture and its sustainability journey).