Page 36 - HRC_Annual_Report_2023

34 About HRC Value Creation Management Discussion Leadership
& Analysis

FY2023 STRATEGIC REVIEW

Strategic Initiative 3

Enhance employees’ learning and development in Therefore, we have taken steps to continuously invest
sustainability in employees’ training and development programmes in
the aspects of ESG as well to further build their expertise
Upskilling in sustainability enables our employees to
understand and implement more efficient technologies and related to environmental stewardship, social responsibility,
processes that will help reduce carbon footprint. Employees and ethical business practices. This contributes to
with sustainability skills are better prepared to navigate and employee transformation by fostering a workforce that is
contribute, as global awareness and regulations around sustainability focused.
environmental impact intensify, and the industry faces
increasing pressure to adopt sustainable practices.

2024 People & Leadership Priorities:
• Continue to implement People Programme initiatives for enhanced workforce management and employee engagement
• Nurturing and preparing talents for future leadership roles through the people development programme, supported by the
leadership development programme
• Launch an employer branding programme through career fairs and university visits to attract potential talents
• Implement wellness programmes to support the physical and mental well-being of our employees

For more details on our Human Resource initiatives, please refer
to pages 55 to 64 of our Sustainability Report 2023.

OPERATIONAL EXCELLENCE

Working together as a team, and displaying core values of Integrity, Collaboration and Entrepreneurial, in 2023 HRC recorded
an exemplary achievement of 0.68% unplanned downtime (UPDT) amidst a Turnaround year. Achieving this historic low
UPDT is remarkable in a year when most of the equipment were reaching their end-points in operating reliability, and chances
of potential breakdown are highest. This has placed our refinery operations under quartile-1 Solomon category of
below 1.70%, with world class plant availability at 99.30%. Moving forward, we are committed to sustain our reliability
performance to continue meeting our refinery’s KPI scorecard and the Solomon benchmark. This will keep our refinery
operating at an optimum level and ready to increase our throughput whenever there is a market opportunity to operate
higher in order to gain additional margin.

HRC UNPLANNED DOWNTIME SCORECARD
We have achieved record low UPDT at 0.68% comparing against the
Solomon Quartile-1 benchmark of 1.70% & HRC scorecard target of 2%
8.00
7.50
7.00
6.00
5.70
5.00
4.00
3.10 3.70
3.00
2.50
2.30
2.00 Solomon benchmark line
1.50
1.00
0.68%
0.00
2016 2017 2018 2019 2020 2021 2022 2023
HRC UPDT % Solomon Quartile-1