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Financial Reports &
Governance Other Information HENGYUAN REFINING COMPANY BERHAD l ANNUAL REPORT 2023 37

HSSE & COMPLIANCE

FY2023 was deemed a challenging year for HRC’s Health, Safety, Security and Environment (HSSE) performance due
to TA 2023. The execution of extensive scopes to be completed safely within a stipulated timeframe amplifies safety and
security risks due to the influx of contractors and activities within the refinery. During the peak of TA 2023, there were
almost 2,000 workers on-site. Through systematic HSSE management, coupled with good planning and escalation in safety
awareness training, HRC’s TA 2023 was delivered safely with zero Lost Time Injury (LTI). Multiple visits by authorities were
also managed with no fine nor penalty issued to HRC.
There were nine (9) incidents of accidental injury across the year with two (2) instances requiring the resetting of HRC’s
No Harm Days counter to zero. We also recorded one (1) American Petroleum Industry (API) Tier 1 and four (4) API Tier 2 Process
Safety Events (PSE) during the year. All events were investigated and assessed during the incident investigation review sessions.

Strategic Initiative 1
Strive for HSSE excellence and assurance HRC also participated in the Prime Minister’s Hibiscus Award
(PMHA) 2021/2022 cycle. The aim of the award is to present
HRC is committed to advocate best practices in our industry an opportunity for public recognition of business and
and lead by example. The implementation is via
ISO 45001(2018), which is internationally recognised industry’s environmental accomplishment, excellence and
for Occupation, Safety and Health Management System leadership that showcases sustainability excellence in Malaysia.
(OSHMS). During the year, as HRC was the winner of the The assessment concluded in 2023, and HRC won the
Excellent Achievement Award in Environmental Performance
National Council for Occupational Safety and Health which is the top tier recognition award in the programme.
(NCOSH) award in 2019, we were proud to be interviewed
by the National Institute of Occupational Safety and Health On the assurance front, HRC had successfully conducted
(NIOSH) for research on developing an adaptive assessment the Surveillance Audit by SIRIM for Integrated Management
tool for Occupational Safety and Health (OSH) culture in System (IMS) – ISO 9001, ISO 14001, ISO 45001 and
Malaysia. The interview was conducted in September 2023. received SIRIM’s recommendation for the continuation of
certification. It was concluded that HRC has maintained
Several audits were successfully concluded in 2023.
After being audited by the Chief Government Security and implemented the Integrated Management System
Officer (CGSO) and the Malaysian Communications and (IMS) with five Opportunities for Improvement (OFI) received
during the audit.
Multimedia Commission, HRC was awarded 94%, with 5
stars for Critical Installation Facility. Upon this achievement, In addition, Site Internal Assurance was enhanced with four
HRC was invited to attend a high-tea session as appreciation work processes audit completed in 2023, as we re-created
for employing good practices in our operations. pools of qualified auditors for our own periodic on-site checks.

Strategic Initiative 2
Delivery of safe TA 2023, without injury and HSSE safely, with the right footing. Close focus was given to
incident Confined Space Entry (CSE), Lifting, High Pressure Water
Jet (HPWJ), Mercury Handling and Management, as well as
Preparations for a safe and secure TA 2023 began with
the goal of delivering HSSE excellence and a clear target to Scheduled Waste and Effluent Management.
achieve and attempt to surpass HRC’s HSSE KPI scorecard. On-site, additional Security and Entry Management
A structured plan was put in place encompassing structured protocols were implemented to manage the expected high
protocols such as daily HSSE meeting and daily HSSE volume of new and foreign workers.
walkabout during TA period for assuring and discussing Core-TA training session and continuous safety programmes
HSSE matters and concerns. The plan leveraged on the HSSE were also organised to establish understanding and
Reward System & Consequence Management Framework encourage interventions. We stayed agile and responsive,
with initiatives such as the HSSE Contractor Award to and conducted a TA 2023 campaign on Life Saving Rules
encourage excellence in safety intervention and compliance. (LSR), Near-miss & Potential Incident (NMPI) Intervention
To establish a safe work site for all workers, a systematic Heroes and HSSE Contractor Awards throughout the
onboarding programme for selected contractors was Turnaround period. All campaigns were aimed to enhance
introduced whereby a dedicated TA HSSE Plan for each worker’s understanding and offer rewards for safe working
main contractor was prepared. Closer supervision and site practices.
verification were trained on high risk jobs to start the job