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Financial Reports &
Governance Other Information HENGYUAN REFINING COMPANY BERHAD l ANNUAL REPORT 2023 41

CIMAH (Control of Industrial Major Accident Hazards) Community feedback mechanism
compliance and stakeholder engagement. We continued HRC encourages open communication with the public,
to uphold our commitment to environmental safety and and in FY2023, we received only one public complaint
community expectations through proactive engagement regarding noise emissions from the refinery. The concern
and compliance with CIMAH regulations. In March 2023, was promptly investigated, leading to immediate repairs
HRC conducted a dedicated Turnaround engagement to address the issue. This underscores our dedication to
session aligned with CIMAH regulations. The session aimed addressing community concerns promptly and effectively.
to enhance transparency by sharing insights into HRC’s Community upliftment initiatives
operations and TA 2023 activities. Discussions covered In addition to regulatory compliance, HRC actively contributed
potential hazards, emergency plans, and environmental to community upliftment in 2023. The ‘Hengyuan Berkat’
impacts, demonstrating our commitment to safety and festive contributions were extended to over 240 families in
regulatory compliance.
need. Collaborating with a non-government organisation
Fenceline community engagements (NGO) partner, we participated in the My Kasih Care
Recognising the importance of local input, we conducted programme. Further, we supported local B40 students
engagements with fenceline communities to gather through a “Back to School” programme and participated
feedback, share information, and collaboratively address in an E-waste collection initiative in collaboration with the
specific concerns. These interactions play a vital role in Department of Environment on Earth Day 2023.
building understanding, fostering collaboration, and resolving
challenges that may impact the community.

Strategic Initiative 4
Fostering a greener Port Dickson through collaboration contributed valuable insights toward the shared objective
with the local Municipal Council of sustainable development in Port Dickson. These sessions
serve as a platform for aligning strategies and fostering a
As part of our commitment to environmental sustainability
and in alignment with our aspiration to achieve holistic approach to environmental responsibility with key
net-zero emissions by 2050, HRC collaborates with the local stakeholders in the region.
Port Dickson municipal council (MPPD). This partnership, A tangible outcome of this collaborative effort is the
established as a public-private initiative, is dedicated to transformation of an open space area en route to the HRC
supporting Port Dickson’s mission of becoming a Low refinery into a vibrant pocket park. This initiative not only
Carbon City by 2030, mirroring our own environmental enhances the local landscape but also provides the public
goals. Through this public-private partnership, we have also with a green recreational space. Our commitment to this
initiative reflects our dedication to playing a vital role in
contributing to the city’s local framework plans and green
objectives near the refinery.
By actively engaging in these initiatives, HRC reinforces
its commitment to being a responsible corporate citizen,
contributing to the overall well-being of the communities
in which we operate.

For more details on our Community Engagement initiatives, please refer
to pages 65 to 67 of our Sustainability Report 2023.

2024 Stakeholder Value Priorities:
• Negotiate term crude oil supply to secure 60-70% of feedstocks requirement
• Continue diversifying our pool of hydrocarbon suppliers and customers
• Continue to maximise refinery margins
• Develop more robust community engagement initiatives to address social needs and contribute positively to local communities